We pride ourselves on our customer service and tried to make an extensive FAQ and Returns & Exchanges Pages to make your experience as easy as possible…

However, we know that sometimes it's easier to ask for help, and that's what we're here for! So, for customer care or any other enquiries please get in touch by filling in the form below. Our customer care team will endeavour to provide a response to your enquiry within 24-72 hours (excluding weekends and public holidays). If you do not hear back within this time frame please check your spam or junk folder before sending a follow up email.

Our Address:
Rabi Yohanan 4
Tel Aviv- Yafo

Our Contact Number:

e-mail us at customerservice@myjoias.com

We look forward to hearing from you soon!